Terms & Conditions

1. Introduction

Welcome to Peaceful Puffs. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our services.

2. Shipping Policy

• We offer free shipping on orders over $150 CAD across Canada.
• Orders below $150 CAD will have a shipping fee calculated at checkout.
• Our shipping services are Canada-wide only.
• Orders are processed and shipped within 2 business days.

3. Returns & Refunds

• We do not offer replacements for broken or damaged items.
• Store credit only is provided for eligible returns.
• Items must be unused, unopened, and in original condition to qualify for store credit.
• All return requests must be submitted within 2 days of receiving the order.

4. Payment Terms

• All transactions are processed in CAD (Canadian Dollars).
• We accept e-transfer only.
• Orders will not be processed until payment is confirmed.

5. Privacy Policy

• Your privacy is important to us. We do not sell, rent, or share your personal information with third parties.
• By using our website, you consent to our collection and use of your data in accordance with our Privacy Policy.

6. Limitation of Liability

• We are not responsible for delays, losses, or damages caused by third-party shipping carriers.
• Peaceful Puffs is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

7. Changes to Terms

• We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
• Your continued use of the website constitutes acceptance of any changes.

8. Contact Information

For any inquiries, please contact us at:
📧 peacefulpuffsca@gmail.com
📞 +1 (437) 227-9619